Privacy Notice

Heartwarmingly

For evidence-based social innovations

We bring business, civil society and academia to co-create impactful initiatives that go beyond reporting.

Date of the last update: 1 September 2024

Heartwarmingly.com is commited to respect your privacy rights!

About this Privacy Notice

This Privacy Notice pertains to Heartwarmingly’s activities, which primarily concern operating the Heartwarmingly.com website and the Heartwarmingly LinkedIn page. Our goal is to collect as little of your personal data as possible while ensuring that we can adequately respond to your queries, promote the website on social media, and receive feedback to optimize and improve it. To help us respect the principle of data minimization, we ask you not to include unnecessary and excessive personal data in your emails or queries on social media pages.

About the Data Controller

The Heartwarmingly.com all rights belongs to HEARTWARMINGLY*, located at the Rue du Trone 43, B-1050, Ixelles, BELGIUM.

Contacts: info@heartwarmingly.com

Establishment of the data controller: Belgium

What Personal Data We Process

The personal data we process about you is provided either directly (e.g., by sending us an email) or indirectly (e.g., by browsing the website). We do not obtain personal data about you from third parties.

Data Categories include:

Direct personal identifiers, such as Your name and email address, name of your company other contact details.
Contents of communication, such as the contents of emails and social media messages, registrations.
Indirect online identifiers (cookies), such as your isited pages, session duration, device type, browser used, operating system, referring site, visitor location.

Why and How Long We Process Your Personal Data

Purpose	Data Categories	Legal Basis	Retention Period
To respond to your queries	Direct personal identifiers, Contents of communication	Legitimate interests under Article 6(1)(f) of the GDPR	1 year after the date of the last email exchange
To inform you about Heartwarmingly updates via a newsletter	Direct personal identifiers	Consent under Article 6(1)(a) of the GDPR	Until you withdraw your consent (unsubscribe)
To collect your feedback about the website, e.g., via a survey	Direct personal identifiers (unless the survey is anonymous)	Legitimate interests under Article 6(1)(f) of the GDPR	Raw data will be stored for 3 months and subsequently anonymized & aggregated
To analyze website traffic and optimize the website	Indirect online identifiers (cookies)	Consent under Article 6(1)(a) of the GDPR and ePrivacy Directive	See Information about Cookies below

Whom Do We Share Your Personal Data With

We may share the data with a limited number of our suppliers when they perform services on our behalf. Such suppliers primarily include IT companies that help us maintain the Heartwarmingly.com, e.g., website hosting services providers, newsletter services providers, and others.

Whenever possible, we choose to store your personal data within the European Union. However, some of our suppliers are based or might have sub-suppliers based outside of the European Union. Whenever we transfer your personal data outside the European Union, such transfer will be performed subject to appropriate safeguards required by applicable data protection laws.

Information about Cookies

We use cookies on Heartwarmingly.com . Cookies are small data files stored on your device when you visit a website. We use two categories of cookies:

Necessary Cookies: These cookies are essential for the website to function properly. They ensure basic functionalities and security features of the website
Analytics Cookies: These cookies help us understand how visitors interact with the website by collecting and reporting information. Analytics cookies are only used when you have consented to their use. We use Piwik PRO Analytics Suite as our website analytics software. For more information about Piwik PRO Analytics Suite, please visit their website.

We use the following cookies which collect data about you as a website visitor:

Cookie	Purpose	Duration	Type
ppms_privacy_	Stores the visitor’s consent to data collection and usage.	12 months	First-party cookie
_pk_id	Used to recognize visitors and hold their various properties.	13 months	First-party cookie
_pk_ses	Shows the visitor’s active session. If the cookie doesn’t exist, it means that the session ended more than 30 minutes ago and was counted in the _pk_id cookie.	30 minutes after the visitor’s last event	First-party cookie

You can manage cookies on Heartwarmingly.com by interacting with the cookie banner displayed on our site, or by clicking on. Most web browsers also allow users to manage cookies via their browser settings. You can check the settings of your browser to block or disable cookies as needed.

Your Data Protection Rights

Below is a short description of your rights as a data subject. Please note that some of these rights have legal limitations depending on the circumstances of data processing (e.g., legal basis):

Right of access: You have the right to ask us for copies of your personal data.
Right to rectification: You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete data you think is incomplete.
Right to erasure: You have the right to ask us to erase your personal data in certain circumstances.
Right to restriction of processing: You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.
Right to data portability: You have the right to ask that we transfer the personal data you gave us to another organization or to you in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@heartwarmingly.com, if you wish to make a request and exercise your rights.

If you are not satisfied with how we handled your request, you can lodge a complaint with the competent data protection authority. You can find the contact information of the data protection authorities in Belgium – here.

Privacy Notice Updates

We reserve the right to update this privacy notice based on the changing circumstances of data processing. The date of the most recent updates will be included at the top of the notice.

If you have any further questions about this Privacy Notice, please do not hesitate to contact us at info@heartwarmingly.com.